Salesforce ADX-201 : Essentials for New Lightning Experience Administrators

Exam Code: ADX-201

Exam Name: Essentials for New Lightning Experience Administrators

Updated: Nov 10, 2026

Q & A: 251 Questions and Answers

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About Salesforce ADX-201 Exam

How to Prepare for Salesforce ADX 201 Exam

Preparation Guide for Salesforce ADX 201 Exam

Introduction

Salesforce is a solution for managing customer relationships that unite customers and companies. This is an interactive CRM platform that provides a single, shared view of every client in all the divisions including marketing, distribution, exchange, and operation. Provide the clients with the individual experience Salesforce demand 360 product via the Integrated CRM Platform. It delivers solid and related goods to boost marketing, revenue, exchange, operation, IT, and more. Salesforce is a digital cloud computing (SaaS) firm specializing in the management of client relationships (CRMs). There was a mistake. The app is now the number one of consumer satisfaction and allows organizations to track customer behavior, advertise to consumers, and more. Salesforce is common because it is bundled with features such as contact management, workflow development, task management, incentive monitoring, teamwork tools, customer experience tools, analytics, and interactive, smartphone dashboard.

Reference: https://trailhead.salesforce.com/en/academy/classes/adx201-administrative-essentials-for-new-admins-in-lightning-experience/

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For more info read reference:

Salesforce ADX 201 Certification leaning site Salesforce Certified Administrator Exam Guide

Salesforce ADX-201 Exam Syllabus Topics:

SectionObjectives
Topic 1: Salesforce Platform Fundamentals- CRM Concepts
  • 1. Cloud-based CRM principles
  • 2. Salesforce architecture overview
- Lightning Experience Navigation
  • 1. App navigation and customization
  • 2. User interface components
Topic 2: Application Customization- Page Configuration
  • 1. Page layouts
  • 2. Record types
- Lightning App Builder
  • 1. Custom Lightning pages
  • 2. Dynamic components
Topic 3: Reporting and Analytics- Dashboards
  • 1. Dashboard components
  • 2. Performance monitoring
- Reports
  • 1. Report creation and customization
  • 2. Report filtering and grouping
Topic 4: Process Automation- Business Process Automation
  • 1. Automation best practices
  • 2. Approval processes
- Flow Builder
  • 1. Screen flows
  • 2. Record-triggered flows
Topic 5: Data Management- Data Quality
  • 1. Validation rules
  • 2. Duplicate management
- Import and Export
  • 1. Data Import Wizard
  • 2. Data Loader
Topic 6: User and Security Administration- Data Security
  • 1. Sharing and access controls
  • 2. Role hierarchy
- User Management
  • 1. Profiles and permission sets
  • 2. Users and licenses
Topic 7: Sales and Service Applications- Service Features
  • 1. Case management
  • 2. Knowledge management
- Sales Features
  • 1. Campaign management
  • 2. Leads and opportunities
Topic 8: Data Model and Customization- Objects and Fields
  • 1. Standard objects
  • 2. Custom objects and fields
- Relationships
  • 1. Lookup relationships
  • 2. Master-detail relationships

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