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Difficulty in Attempting Preparation for Administrator (CRT101)
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Exam Topics of Preparation for Administrator (CRT101)
The following are covered in SALESFORCE CRT-101 practice exams and SALESFORCE CRT-101 practice test:
- Analytics-reports and dashboards
- User arrangement
- Sales and promoting applications
- Activity the executives and coordinated effort
- Service and backing applications
- Standard and custom articles
- App Exchange
- Organizational arrangement
- Desktop and versatile organization
- Security and access
- Workflow/measure robotization
- Data the executives
Salesforce CRT-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Standard and Custom Objects | - Fields, validation rules, and record types - Object relationships and schema design |
| Topic 2: Workflow & Process Automation | - Process Builder and Flow basics - Workflow rules and approval processes |
| Topic 3: Data Management | - Data import, export, and cleansing - Data quality and duplicate management |
| Topic 4: Sales and Service Applications | - Sales Cloud functionality - Service Cloud case management |
| Topic 5: User Setup & Security | - User management and profiles - Sharing settings and security model - Roles, permissions, and data access |
| Topic 6: Reports & Dashboards | - Dashboard components and analytics - Report types and filters |
| Topic 7: Organization Setup | - Business hours, holidays, and fiscal year setup - Company settings and user interface configuration |
| Topic 8: Activity and Collaboration | - Tasks, events, and calendars - Chatter and collaboration tools |
Colin -
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