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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Needs and Market Segmentation | - Understanding customer requirements
|
| Closing the Sale and Implementation | - Sales closure techniques
|
| Sales Strategies and Positioning | - Presenting HP solutions
|
| HP Document Solutions Product Portfolio | - Solution offerings
|
HP Selling HP Document Solutions Sample Questions:
1. Why is itimportant to continually qualify any particular opportunity?
A) to decide whether or not to offer a discount on HP supplies
B) to determine if the customer will install HP Web Jetadmin
C) to determine a suitable length of contract
D) to decide whether ornot to continue to pursue the opportunity
2. How can HP Web Jetadmin assist in the proactive management of a printing and imaging infrastructure?
A) by billing for individual print usage
B) by issuing purchase orders to supplies resellers and tracking the purchase orders throughout the purchase process
C) by assisting in the management of workflow
D) by assisting in the deployment, support, and consumables management, together with on-going reporting and optimization of the fleet
3. What is a key benefit of the introduction of a workflow system, other than straightforward cost savings?
A) Decisions about routing print jobs are done at the print server level, not by the operator.
B) it enables the establishment of a print infrastructure on non-Windows platforms.
C) Details about printer performance are sent to IT by the workflow software, not by the operator.
D) Decisions about how the document is processed are made by the workflow management software, not by the operator.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: C |

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