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Salesforce AP-207 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 13% | - Business Needs Analysis
|
| Topic 2: Implementation | 38% | - Platform Configuration
|
| Topic 3: Test and Deploy Energy and Utilities Cloud Applications and Solutions | 13% | - Testing and Deployment
|
| Topic 4: Solution Design | 36% | - Architecture and Design
|
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?
- A. A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
- B. A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
- C. The Customer Acquisition Management application cannot support unauthenticated self serve portal users
- D. A consultant should create new permission sets to grant appropriate access to all required objects.
Correct Answer: B 🗳️
Explanation: Only visible for TestkingPDF members. You can sign-up / login (it's free).
The key stakeholders at an energy company want to understand the value of adapting the Salesforce Professional Services Methodology for the execution of their transformation program.
Which three definitions should the Energy and Utilities Cloud Consultant use to persuade the project sponsors to adapt the methodology?
Choose 3 answers
- A. The definition stage is used to allow the program teams to understand what the engagement involves, set the terms of the engagement, and determine how best to move forward.
- B. The design stage ensures a holistic design aligned with business benefits and establishes key responsibilities, roles, timeframes, and deadlines.
- C. The discovery stage is used to ensure transparency, clarity, and alignment on the engagement and what it's due to deliver to the business.
- D. The definition stage implies prioritizing the user stories and defining the end-to-end program's road map,
Correct Answer: A,B,D 🗳️
An energy company is an energy retailer with a global presence. They require a solution that can generate, redline, and manage contracts.
Which of the following Energy and Utilities Cloud solutions can be used?
- A. Energy and Utilities Cloud = Configure Price Quote (CPQ)
- B. Energy and Utilities Cloud - Document Generation S
- C. Energy and Utilities Cloud - Contract Lifecycle Management
- D. Energy and Utilities Cloud - Sales and Service
Correct Answer: C 🗳️
An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?
- A. Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
- B. Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.
- C. Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
- D. Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
- E. Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
Correct Answer: A,D,E 🗳️
Explanation: Only visible for TestkingPDF members. You can sign-up / login (it's free).
An existing Salesforce customer has built a data model with many custom objects for their call center operations.
How can the customer use OmniStudio to improve the agent experience?
- A. OmniStudio can be used without leveraging the Energy and Utilities Cloud data model.
- B. Certain agents can use Energy and Utilities Cloud OmniStudio and Data Model, while other agents da nat.
- C. OmpiStudio can be used with custom objects but will need to be migrated to the Energy and Utilities Cloud data model.
- D. The Energy and Utilities Cloud data model is required for OmniStudio.
Correct Answer: A 🗳️
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