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Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Admin for your university's Slack Enterprise Grid organization.
You want to measure Slack adoption for incoming students one month into the school year.
What is the best option to measure adoption analytics?

A) Refer to the number of workspaces incoming students have created one month into the school year.
B) Refer to the total number of messages sent in direct messages (DMs).
C) Refer to the total number of channels and workspaces incoming students have joined one month into the school year.
D) Refer to the average number of days users were active within the last month.

2. You are Workspace Admin of a small but fast-growing organization on Slack's Free plan.
You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.
Which Slack feature and plan will suit this need?

A) Mandatory two-factor authentication (2FA) on the Slack Free plan
B) Google Workspace single sign-on (SSO) and user groups on the Slack Pro plan
C) Mandatory SAML single sign-on (SSO) and identity provider (IdP) groups on Slack Enterprise Grid
D) SAML single sign-on (SSO) and identity provider (IdP) groups on the Slack Business+ plan

3. Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate. You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.
Why is the new hire unable to join your workspace?
(Select the best answer.)

A) The workspace requires the new member to request to join.
B) The Workspace Admin must add the new hire as a Single Channel Guest to the workspace.
C) The workspace requires approval from the external partner for new members to join.
D) The workspace requires an invitation from the Workspace Admin to join.

4. You're a Workspace Owner on the Slack Business+ plan.
Your company receives a report indicating the leak of trade secrets and needs to urgently investigate by reviewing Slack content in public channels.
What is the best way to quickly handle this request?
(Select the best answer.)

A) Contact Slack, and apply to export data from all channels and conversations, including private channels and direct messages (DMs).
B) Use the Import/Export Data tool under workspace settings to export the required public channel data.
C) Contact Slack, and request access to export the required public channel data.
D) Use the Discovery APIs to export the required public channel data.

5. You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a "just-in-time" process.
At your last company, you saw the benefits of connecting identity provider (IdP) groups to Slack.
Which two aspects of IdP group mapping will benefit your current organization?
(Select the TWO best answers.)

A) It will enable automatic additions and removals of members in an IdP group to workspaces within your organization.
B) It will enable automatic approvals and authentications of integrations within your organization.
C) It will enable automatic additions of members in an IdP group to channels within your organization.
D) It will enable member provisioning as a required step for all Org Owners.
E) It will enable automatic additions and removals of members in an IdP group to Slack Connect channels within your organization.

Solutions: