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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization has received 50 donations from a peer-to-peer fundraising event. When entering the donations, the organization wants to ensure that both the team organizer and the donor get equal attribution for each donation, so the organization can send them acknowledgements later. How should the donation attributions be entered in Nonprofit Cloud?

A) Create a Gift Soft Credit for the team organizer and attribute the Gift Transaction to Donor.
B) Enter the donor donation total in the Donor Cover Amount on the Gift Transaction and create a Gift Transaction Designation for the event.
C) Create an Opportunity Contact Role for the donor and create a Gift Tribute for the team organizer.

2. The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.
What are three NPSP considerations when implementing Shield Platform Encryption? (Choose 3)

A) Fields on the NPSP Address object can be encrypted, but encryption is unavailable for address fields on the Account and Contact object.
B) The NPSP Data Import object supports encryption of all fields in the import batch.
C) NPSP Data Import is unable to perform Custom Unique Id matching on Accounts and Contacts with an encrypted field.
D) The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted.
E) If the Role Name field is encrypted on the NPSP Partial Soft Credit object, the nightly Soft Credit rollups fail.

3. A nonprofit wants to use Volunteers for Salesforce for volunteer management. Which action should a consultant take before installing the package?

A) Ensure the Program Management Module is already installed.
B) Apply for license donation for Volunteers for Salesforce.
C) Compare usage of roll-up summary fields to limits.
D) Check that the nonprofit has the most recent NPSP release.

4. A nonprofit organization uses direct mail as one of its communication channels and wants to track mailing and seasonal addresses for its donors. What should be included in the solution?

A) Multiple Person Account records
B) Multiple Contact Point Address records
C) Multiple custom Address fields

5. A Nonprofit Cloud organization has Automatic Person Account Mailing Address Synchronization enabled. A staff member removes the Is Primary flag from a linked address. What occurs to the address?

A) The address is removed from the Person Account Mailing Address field.
B) The address is archived automatically and the end date is set.
C) The address is marked Inactive.

Solutions: