Salesforce Public Sector Solutions Accredited Professional : AP-222

Exam Code: AP-222

Exam Name: Public Sector Solutions Accredited Professional

Updated: Aug 05, 2026

Q & A: 130 Questions and Answers

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About Salesforce Public Sector Solutions Accredited Professional : AP-222 Exam

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Salesforce AP-222 Exam Syllabus Topics:

SectionObjectives
Topic 1: Data Model and Architecture- Public sector data model components
- Object relationships and configuration principles
Topic 2: Security and Compliance- Compliance considerations in government deployments
- Data security and access control
Topic 3: Automation and Integration- Flow automation in public sector solutions
- Integration with external government systems
Topic 4: Constituent Experience- Self-service portals and Experience Cloud
- Omni-channel service interactions
Topic 5: Case and Program Management- Case lifecycle management
- Program and benefit tracking
Topic 6: Public Sector Solutions Overview- Government and public sector use cases
- Core concepts of Salesforce Public Sector Solutions

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. Which three require set up to configure a License Authorization?

A) Regulatory Authorization Type
B) Inspection Type
C) Business Type
D) Business Profile
E) Regulatory Authority


2. Often, one permit is dependent on another, and businesses require a specific set of permits to do business. The City of Snaxboro would like to show its constituents all the permits required for different business types, so they know exactly what they need to apply for. What is the recommended approach for building out this functionality?

A) Create a new Business Regulatory Authorization Type Dependency record by selecting the Parent Business Regulatory Authorization Type that must be applied first and the Dependent Business Regulatory Authorization Type that must be applied after getting the parent.
B) Create an OmniScript with all the applicable Business Types. Based on the Business Type selected, enable a conditional section to display all the associated permits that are required.
Embed this OmniScript on the Experience Site for applicants to use by selecting the Business Type and viewing the associated permits.
C) Create a custom object called Permit Dependency and make it a junction object between the Business Type object and Regulatory Authorization Type object. Configure the Permit Dependency records and embed a list view of the Business Types on the Experience Site for applicants to click and review related dependencies.


3. A state agency allows applicants to upload supporting documents throughout an application process. Reviewers need to verify each document before the application can move to the final approval stage. Which approach best enforces this requirement with minimal customization?

A) Require reviewers to manually update a custom checkbox
B) Create a nightly Batch Apex job to verify attachments
C) Configure document checklist requirements and use Flow to validate completion before approval
D) Store documents as Notes related to the applicant


4. Bohabaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituents data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bohabaven to protect the application forms?

A) Set the external organization-wide default sharing settings for grant applications objects to Private.
B) Deploy grant application OmniScripts on Bohabaven's Experience Site pages set to "Requires Login."
C) Implement spam checking for Bohabaven's Experience Site forms using CAPTCHA.
D) Enable the Salesforce Scan Check for Experience Sites.
E) Provide constituents with a search page on Bohabaven's website to look up application reference numbers and check the application progress.


5. A government agency is planning for a project Implementation. The project has to comply with regulations for storing protected health information (PHI). What are two different Salesforce security tools that can be used to meet this requirement?

A) Setup Audit Trail
B) Platform Encryption
C) Event Monitoring
D) Field Audit Trail


Solutions:

Question # 1
Answer: A,D,E
Question # 2
Answer: A
Question # 3
Answer: C
Question # 4
Answer: A,C
Question # 5
Answer: B,D

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