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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Next-Best-Action Designer | - NBA Designer configuration - Action prioritization and proposition management |
| Reporting and Analytics | - Insights and reporting dashboards - Decision strategy performance monitoring |
| Decisioning Fundamentals | - Customer 360 and contextual decisioning - Decision management concepts |
| Adaptive Models and AI | - Predictive analytics in decisioning - Adaptive learning models |
| Arbitration and Strategy Execution | - Real-time container execution - Arbitration rules and prioritization logic |
| Customer Decision Hub | - Business Issues, Groups, and Strategies - Next-Best-Action (NBA) framework |
| Real-time Decisioning | - Event-driven decision strategies - Real-time customer interaction handling |
Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:
U+ Bank, a retail bank, wants to include offer related images in the emails that they send to their qualified customers.
As a decisioning consultant, what best practice must you follow to include images in the emails?
- A. Embed images in the email directly
- B. Host images on an external server
- C. Provide links to images in the email
- D. Attach images to the email
MyCo, a telecom company, wants to send promotional emails to give away phone accessories. The accessories can only be given away in batches of 50. When the stock in a batch is completed, a new batch can be promoted again.
You have decided to use volume constraint to limit the number of actions in a batch.
To meet the business requirement, what Reset Interval setting do you select?
- A. Daily
- B. Manual
- C. Reset Interval does not matter for this scenario
- D. When accessed
To calculate the total number of customer responses of four actions in a group, you must use________________.
- A. four Set Property components
- B. one Set Property component
- C. four Group By components
- D. one Group By component
U+ Bank uses Pega Customer Decision Hub to display an offer to its customers on the U+ Bank website.
The bank wants to ensure that Silver credit cards are not offered to customers under 27 years of age. They also want to ensure that Platinum cards are offered only to customers who had a positive balance in the last year.
What do you configure in the Next-Best-Action Designer to achieve this outcome?
- A. Engagement policies
- B. Arbitration rules
- C. Customer segments
- D. Contact policy rules
DRAG DROP
U+ Bank has decided to use the Pega Customer Decision Hub to recommend more relevant banner ads to its customers when they visit the personal portal.
Select each placement type on the left and drag it to the correct requirement on the right.
Daniel -
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