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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

1.
Please examine the image above. A customer with a MacBook Air (13-inch, Mid 2011) sees this image on his screen. What would cause his Mac to display this image at startup?

A) Internet Recovery has started downloading the OS X Recovery system image.
B) Apple Service Diagnostics is loading.
C) EFI has detected a hardware issue.
D) The Mac is starting up from an external USB or Thunderbolt storage device.

2. If users have FileVault 2 enabled, Time Machine will automatically encrypt their backup. True or False

A) False
B) True

3. An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?

A) Hold command S to enter Single User mode, then move login items with the command line.
B) Hold the shift key at start up to Safe Boot.
C) Start the iMac to OS X Recovery, then open the terminal and use it to delete all login items.
D) Start the iMac to OS X Recovery and reinstall OS X Mountain Lion.

4. An administrator user wishes to share a Desktop picture with all local users. Where should she store the image file?

A) /Syste rn/Li bra ry/Deskto p Pictures
B) /System/Desktop Pictures
C) /Library/Desktop Pictures
D) "/Library/Desktop Pictures

5. If you have FileVault 2 enabled on your Mac, how do you start up from OS X Recovery?

A) Use the option key and choose OS X Recovery disk in the Startup Manager.
B) Open System Preferences > Startup Disk preference pane then select the OS X Recovery disk.
C) You must turn off disk encryption to use this feature.
D) Hold theCommand and Rkeysatstartup.

Solutions: