Microsoft MS-700 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Plan and configure a Microsoft Teams environment (35-40%) | |
Plan and configure network settings for Microsoft Teams | - calculate network bandwidth capacity for Microsoft Teams voice, video, meetings and Live Events - analyze network usage by using Network Planner - specify requirements for outbound network ports and protocols for Microsoft Teams -determine WAN optimizer, proxy, and load balancer recommendations for Microsoft Teams - configure Tenant Data Upload in Microsoft Call Quality Dashboard - configure reporting labels for Microsoft Teams -assess network readiness by using Microsoft 365 network connectivity test and dashboard - configure QoS port range and DSCP markings |
| Identify licensing requirements for Microsoft Teams | - identify required licensing for compliance features - identify appropriate licensing for advanced lifecycle management of teams - identify appropriate licensing for guest access - identify appropriate licensing for calling, Phone System, and resource accounts - identify appropriate licensing for Microsoft Teams Rooms and Common Area Phones - identify appropriate licensing for apps in Microsoft Teams |
| Plan and configure security and compliance settings for Microsoft Teams | - plan alerts for Microsoft Teams - choose appropriate administration roles - plan threat policies - plan and configure retention policies - plan and configure sensitivity labels - plan Data Loss Prevention (DLP) policies - plan for conditional access and MFA for Microsoft Teams - plan information barrier policies |
| Plan and implement governance and lifecycle management for Microsoft Teams | - plan and manage Microsoft Teams preview features with Microsoft Teams update policies - create and manage policy packages in Microsoft Teams - plan policy assignment for users and groups - set up policies for Microsoft 365 Groups creation - configure an expiration policy for Microsoft 365 groups - configure a naming policy for Microsoft 365 Groups - archive, delete, or unarchive one or more teams - restore or troubleshoot deletion of one or more Microsoft 365 Groups - manage Azure AD access review for members and guests - perform bulk user operations with PowerShell |
| Configure and manage external and guest users | - configure SharePoint and OneDrive organizational level sharing settings - manage external file sharing setting for OneDrive users - manage external file sharing setting for SharePoint sites - manage external access-federated domains - manage guest users for Microsoft Teams from the Microsoft Teams Admin Center - configure guest access to Microsoft Teams from Azure AD admin center - allow or prevent owners from adding guests - configure guest access to a specific team - remove guests |
| Configure and manage Microsoft Teams devices | - configure Microsoft Teams for VDI - manage configuration profiles - manage Microsoft Teams device tags - manage device settings and firmware - provision and configure remote sign-in for new devices |
Manage chat, teams, channels, and apps (25-30%) | |
| Create and manage teams | - create teams - manage privacy levels for a team - create a team from a default or custom template - create a team from existing resources - plan and manage org-wide teams - add and remove users in a team - assign and modify user roles in a team - configure dynamic membership |
| Plan and manage channels | - plan for channel types - create channels - manage Microsoft Teams channel settings - create and manage Microsoft Teams policies for private channels - manage private channel membership |
| Manage chat and collaboration experiences | - create and manage messaging policies - configure email integration from Microsoft Teams settings - manage cloud file storage options - choose an appropriate coexistence mode |
| Manage apps for Microsoft Teams | - manage Org-wide app settings - create and manage app permission policies - create and manage app setup policies - add apps, connectors, tabs, and messaging extensions to a team - customize the app store - publish and configure a custom app to Microsoft Teams |
Manage calling and meetings (15-20%) | |
| Manage meeting experiences | - configure meeting settings - create and manage meeting policies - create and manage conference bridges - configure live events settings - create and manage live events policies |
| Manage phone numbers | - evaluate when to use Calling Plan versus Direct Routing - plan and configure emergency services - add, change, or remove an emergency address for your organization -provision and manage organizational phone numbers for users, services, and conferencing bridges - assign, change, or remove a phone number for a user - assign a phone number to a resource account |
| Manage Phone System for Microsoft Teams | - create and manage call park policies - create and manage calling policies - create and manage caller ID policies - manage user voice settings - create and manage dial plans - interpret a dial plan - identify potential issues by using the Health Dashboard for Direct Routing - create and manage resource accounts - create and manage call queues - create and manage auto attendants |
Monitor and troubleshoot a Microsoft Teams Environment (10-15%) | |
| Monitor and report on a Microsoft Teams environment | - monitor and report on voice and meeting quality - report on user adoption, including Productivity Score, team usage, app usage, active users, and per-meeting metrics - monitor and report on creation and deletion of teams - monitor and report on guest access |
| Troubleshoot audio, video, and client issues | - troubleshoot chat and presence issues - identify, collect, and interpret client logs - troubleshoot issues by using Call Analytics - troubleshoot Microsoft Teams sign-in issues by using Azure AD sign in logs - identify potential issues by using Call Quality Dashboard |
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Prerequisites
The applicants for this certification exam should have competence in planning, managing, and deploying the Teams live events, calling, audio conferencing, channels, chats, meetings, and apps. These professionals are the Team Administrators who have the responsibility of making an upgrade from Skype for Business to Teams. They are also responsible for the integration of telephony, configuration of call routing, and configuration of direct routing.
The Team Administrators taking the Microsoft MS-700 exam are advised to develop proficiency in the management of Teams settings with the use of PowerShell. They should also have adequate knowledge of integration points with services and apps, including OneDrive, Azure Active Directory, Office 365 Groups, SharePoint, and Exchange, among others.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700
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Microsoft MS-700: Preparation resources
If by this point you have realized all the benefits of taking the exam, you can start preparing. First, review the skills outline. By the time of the actual test, you should be experienced in the following areas:
- Planning and configuration of the Microsoft Teams environment;
- Teams and app policies’ management;
- Chat, calling, and meetings’ management.
The exam program is extensive, but there are numerous resources available to help candidates cover the topics and be ready for MS-700.
- Microsoft training courses. In case you didn't know, Microsoft is a provider of not only certifications but also valuable training courses. On their platform, you will find various preparation tools and materials as well as tips and instructions for the exam process. As for the training pathway, a free Self-paced online training is offered for candidates with no time limit. The first five modules in this program will help you learn how to use Teams to facilitate teamwork and communication in their enterprise, and how to manage apps, bots, and connectors along with events, conferences, and meetings for increasing the power of Microsoft Teams. For individuals with a basic understanding of Microsoft 365, the last 5 modules will show how to upgrade to Microsoft Teams, plan and configure this process. Each module contains tests, so you can track the progress and see the weaknesses.
If you don't have a lot of time to prepare and/or you want to enroll in instructor-led training, Microsoft offers Course MS-700T00-A: Managing Microsoft Teams. This four-day paid set of sessions is designed for candidates with a strong knowledge of the Microsoft 365 services and general IT practices, including PowerShell use. By completing 6 sections, each consisting of lectures and lab exercises, test-takers interested in passing MS-700 exam will know how to work with Microsoft Teams and how to configure and manage it. Moreover, students will learn techniques for identifying and troubleshooting connection problems. Given that this course is directly created by Microsoft, it is fully compliant with the exam objectives and contains up-to-date material.
- Books and exam guides. Online training courses are a great preparation tool, but if you still have questions or need a more systematic and detailed source of information, you might consider books or exam guides, for example, ‘Managing Microsoft Teams: MS-700 Exam Guide’ by Nate Chamberlain and Peter Rising. This material is for Microsoft Teams Administrators who want to improve their skills to plan as well as configure the Microsoft Teams Environment, manage chat, calls, and meetings, along with Teams and App policies. Expert authors show you how to succeed in deploying, administering, and monitoring the Teams’ features through the Microsoft 365 platform. By completing it, you will be equipped with effective practices and techniques for working with Teams and membership configuration, as well as creating application policies. This book will polish up your skills and will make you prepared for the exam day.
Microsoft MS-700: Ideal Candidates
The perfect candidates for MS-700 test are those individuals who know how to manage team settings with the help of PowerShell. The students should also know the integration points with apps & services and shouldn't be afraid to collaborate with telephony engineers. Besides, they must be well-versed with the idea of integrating external apps and services as well. Moreover, it is recommended that you have some experience with integrating technology beforehand and be ready to perform networking, security, and messaging tasks. Otherwise, you might have a difficult time passing the Microsoft MS-700.
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