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IBM C9020-971 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Backup, Recovery and Data Protection | 15% | - Replication and Mirroring - Archive and Retention - Snapshot and FlashCopy |
| Installation and Configuration | 25% | - Hardware Installation - Software Setup and Initialization - Network Connectivity and SAN Configuration - System Planning and Requirements |
| Troubleshooting and Problem Determination | 25% | - Connectivity and Path Failures - Diagnostic Tools and Utilities - Performance Issues - Error Log Analysis |
| IBM Storage Product Overview | 20% | - DS8000 Series - Storwize / SAN Volume Controller - FlashSystem Family - XIV Storage System - IBM Spectrum Storage Suite |
| Maintenance and Support | 15% | - Support Portal and Resources - Replacement Procedures - Firmware and Software Upgrades |
IBM Enterprise Storage Technical Support Sample Questions:
Which resource informs a storage specialist if a TDA is mandatory or optional?
- A. IBM Pre-sale TDA Checklist
- B. Systems Assurance Product Review Guide
- C. IBM Trigger Criteria / Designated Product List
- D. TDA Discussion Guide
Correct Answer: C 🗳️
Explanation: Only visible for TestkingPDF members. You can sign-up / login (it's free).
A customer currently owns a Scalar LTO-5 SAS single drive autoloader.
Planned future growth requires a tape library with capacity of four LTO-6drives and 40 data cartridges.
Which IBM product meets the requirement while minimizing impact on the budget?
- A. TS2900
- B. TS3200
- C. TS3310
- D. TS3100
Correct Answer: D 🗳️
A customer is considering a storage consolidation project.
Which tool should you use to help the customer understand that the IBM solution will be more cost-effective than the competitors?
- A. IBM ATS Server Consolidation Monitor
- B. IBM Systems Consolidation Evaluation Tool
- C. IBM CompleteCenter
- D. IBM System Storage Interoperation Center
Correct Answer: C 🗳️
Which XIV option addresses rapid data growth and financial concerns?
- A. Advanced System Placement
- B. Growth on Demand
- C. IBM Global Financing
- D. Distributed Data
Correct Answer: C 🗳️
A customer has requested an IBM Spectrum Virtualize solution with capability to make it easy for users to create relevant and meaningful custom reports.
What should the solution architect propose to satisfy this requirement?
- A. Svcmon with daily data collection
- B. Native IBM Spectrum Virtualize performance tool(s)
- C. IBM Spectrum Control
- D. Excel macros linked to storage API
Correct Answer: B 🗳️
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