Topics of ServiceNow CIS-SAM: Certified Implementation Specialist-Software Asset Management Exam
Exam content is split into Learning Domains that relate to key topics and operations usually encountered during the implementation of ServiceNow. Relevant learning goals have been established in each Learning Domain and are evaluated in the exam. The following table shows the domains, weightings, and sub-skills in learning measured by this analysis and the percentage of questions represented in each domain. An all-inclusive list of exam content should NOT be considered to include the subskills mentioned. The CIS-SAM exam dumps pdf contains all of these topics, so definitely check them to get a fair understanding of the exam topics.
Software Asset Core Overview & Fundamentals
Process Architecture
Application Introduction and Recommended Practices
Software Asset Management Basics
Data Integrity - Attributes and Sources for the Data
Importing Data
Content Service
Software Discovery and Normalization
Practical Management of Software Compliance
Software Reconciliation
License Metrics, Entitlements, and Allocations
Products and Models
Operational Integration of Software Processes
Contract and Change Management
Service Catalog and Procurement
Software Remediation
Extending SAM
Software Model Lifecycle and Retirement
Software Installation Optimization
Reporting, Implementation, and Maintenance
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sam-blueprint.pdf
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ServiceNow CIS-SAM日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Software Asset Core Overview & Fundamentals | 14% | - Process Architecture - Application Overview and Recommended Practices - Software Asset Management Basics |
| Data Integrity – Attributes and Sources for the Data | 28% | - Content Services and Publisher Packs - Importing Data - Software Discovery and Normalization |
| Practical Management of Software Compliance | 30% | - License Metrics, Entitlements and Allocations - Software Products and Models - Software Reconciliation and Compliance |
| Operational Integration of Software Processes | 13% | - Service Catalog and Procurement Integration - Software Remediation and Reclamation - Contract and Change Management |
| Extending SAM | 15% | - Software Model Lifecycle and Retirement - Installation Optimization and Metering - Reporting, Dashboards and Maintenance |





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