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EXIN CDFOM Exam Syllabus Topics:

Topic	Details
Topic 1	Facilities Management: Covers infrastructure maintenance including maintenance programs, outsourcing, contracts, scheduling, spare parts, and contamination control.
Topic 2	Monitoring Reporting Control: Addresses performance oversight through monitoring, escalation procedures, reporting, and trend analysis.
Topic 3	The Data Centre Organization: Addresses organizational structure, roles and responsibilities, shift management, performance management, training, career development, and succession planning.
Topic 4	Service Level Management: Covers creating and managing service agreements, including SLAs with measurable metrics, service reporting, customer satisfaction measurement, and continuous improvement processes.
Topic 5	Organizational Resilience: Addresses business continuity, facility redundancy, Business Impact Analysis, and disaster recovery preparedness.
Topic 6	Data Centre Operations: Focuses on daily operational activities and procedures supporting continuous facility functioning.
Topic 7	Governance, Risk and Compliance: Covers management framework including compliance, risk management, document control, financial management, and vendor oversight.

Reference: https://www.exin.com/technologies-software/exin-epi-data-centre-management/certified-data-centre-facilities-operations-manager/

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EXIN Certified Data Center Facilities Operations Manager Sample Questions:

Question #1

What is the main objective of the security incident management process?

A. To comply with ISO 27001
B. To test emergency response plans
C. To verify whether the correct individuals are assigned as security guard
D. To address security breaches and potential weaknesses

Reveal Solution Discussion 0

Correct Answer: D 🗳️