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Avaya 77201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Initial Configuration | 25% | - Network integration and IP connectivity - Pre-installation planning and requirements - Basic system configuration - Software installation and upgrade |
| Topic 2: Troubleshooting and Optimization | 15% | - Common issues and resolution - Performance optimization - Diagnostic tools and logs |
| Topic 3: System Administration and Features | 25% | - Call routing and dial plan configuration - User and extension management - Voice features and services - System maintenance and backup |
| Topic 4: IP Office Platform Architecture | 20% | - Server Edition and 500V2 architecture - Hardware and software components - IP Office editions and feature sets - Deployment models and sizing |
| Topic 5: Applications and Endpoints | 15% | - Avaya endpoints and telephones - Integration with third-party systems - Unified Communications applications |
Avaya IP Office™ Platform Implement Certified Sample Questions:
Which component is required to support Avaya 1400 series digital phones on IP Office?
- A. TCM8 card
- B. Phone 8 card
- C. Voicemail Pro
- D. SIP trunk license
Explanation: Only visible for TestkingPDF members. You can sign-up / login (it's free).
A call is directed to the first hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. To which mailbox was the call sent?
- A. The second hunt group extension group mailbox only
- B. The first hunt group mailbox only
- C. Both the first and second hunt group user mailboxes
- D. The general sampling mailbox
Explanation: Only visible for TestkingPDF members. You can sign-up / login (it's free).
Which feature allows a user to join an ongoing conference call?
- A. Conference Add
- B. Call Transfer
- C. Call Pickup
- D. Call Intrusion
Explanation: Only visible for TestkingPDF members. You can sign-up / login (it's free).
What is the maximum number of simultaneous conference calls supported by IP Office?
- A. 128
- B. 512
- C. 256
- D. 64
Explanation: Only visible for TestkingPDF members. You can sign-up / login (it's free).
What is the maximum number of auto-attendant menus supported by Voicemail Pro?
- A. Unlimited
- B. 50
- C. 100
- D. 200
Explanation: Only visible for TestkingPDF members. You can sign-up / login (it's free).
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