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IBM A2070-580 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Configuration | 10% | - Case Manager Administration Client (CMAC) usage - Deployment validation and verification - Single and distributed server installation - Deploying add-on components |
| Designing, Deploying and Testing Case Solutions | 45% | - Case tasks, process fragments and BPM integration - Case Builder features and artifacts - Case Manager object model - Security model and permissions - Case Analyzer, Case Monitor and eForms integration - Solution deployment and testing procedures - Custom mashup pages and UI customization - Case Client and space templates |
| Extending Case Management Solutions | 17% | - Custom widgets and eForms development - REST API usage and integration - Analytics and reporting customization - iLog JRules and business rules integration - Integration with other IBM products |
| Migration, Troubleshooting and Maintenance | 14% | - Logging, monitoring and troubleshooting - Solution migration to production - Performance tuning and maintenance |
| Planning and Architecture | 14% | - IBM Case Manager architecture overview - Integrated product capabilities - Solution identification and use cases - Minimum installation and system requirements - Development vs production environment differences |
IBM Assessment: IBM Case Manager V5.0 Sample Questions:
In Case Builder, how do you allow a case worker to be able to create a new task to handle an unexpected situation in the Case Client?
- A. You need to create an optional task in Case Builder and define how the Task will start.
- B. You do not need to do anything specifically because IBM Case Manager handles ad-hoc Case Tasks as part of the base product.
- C. You need to create a required task in the Case Builder and define its precondition to specify it is to be ad-hoc.
- D. You need to create an optional task in Case Builder and a new corresponding page to be used for steps in an ad-hoc task process.
Correct Answer: A 🗳️
When using FileNet Deployment Manager to copy a solution from a design environment to a production environment, the copy is performed from what source to what destination?
- A. From development design object store to production design object store
- B. From development design object store to production target object store
- C. From development target object store to production target object store
- D. From development target object store to production design object store
Correct Answer: A 🗳️
Which one of the following products provides the ability to monitor case processes and to analyze historical data?
- A. Cognos Real-time monitoring
- B. Case Monitor
- C. FileNet Case Analyzer
- D. Cognos Business Intelligence
Correct Answer: C 🗳️
Which statement is correct when describing the relationship between steps and roles vs. steps and workgroups?
- A. Steps in a role lane must be performed by every user assigned to the role before step completion
- B. Any member of a role can perform the work at any task step assigned to the role
- C. The users or groups in the workgroup are defined at design time in the IBM Case Builder
- D. If more than one user is assigned to a workgroup only one user needs to complete the step
Correct Answer: B 🗳️
Which of the following represents a case in Content Engine?
- A. A folder object filed in a case type folder
- B. A custom object filed in a case type folder
- C. A custom object filed by year, month, date, time
- D. A folder object filed by year, month, date, time
Correct Answer: D 🗳️
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