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Pass Accredited Professional Process-Automation Exam With 169 Questions
NEW QUESTION # 75
Ursa Major Solar (UMS) is evaluating Salesforce for automating its manual business processes. What should UMS keep in mind?
- A. Salesforce automation tools are not supported in Salesforce Lightning.
- B. Salesforce automation tools are not available in Salesforce Developer edition.
- C. Salesforce automation tools are currently not supported in Microsoft Internet Explorer.
- D. Salesforce automation tools cannot update records for which OWD is Public.
Answer: C
NEW QUESTION # 76
Which are the three Flow best practices?
- A. Never hard-code Salesforce IDs.
- B. Configure inactive Flows in Production.
- C. Set up a Flow Optimizer.
- D. Provide an error handler.
- E. Control when users can navigate backwards.
Answer: A,C,D
NEW QUESTION # 77
In which two ways does Salesforce Flow for Service help customer service agent?
- A. It uses flows and quick action to walk agents through customer engagement.
- B. It helps an experienced agent show a new agent what to do.
- C. It allows an agent to pen a record and seamlessly resume a customer conversion.
- D. It shows a checklist that agents can print.
Answer: A,C
NEW QUESTION # 78
In which three ways can a flow designer distribution flows that involve user interaction?
- A. Field Portal Mobile App
- B. Flow actions
- C. Lightning pages
- D. Microservice Frame
- E. Custom Lightning web components
Answer: B,C,E
NEW QUESTION # 79
Administrator has seen an increased number of tickets logged by end reporting Flow errors. To analyze flows in the org, where should the should Administrator to identify which Flows are causing are causing the most errors?
- A. In Setup, type 'Queue' in the quick search menu and select 'Queues'.
- B. In Setup, go to Flows and select the 'Recently Viewed' List View.
- C. In Setup, go to Process Automation and select Paused Flow Interviews.
- D. In Setup, go to Process Automation and select Automation Home.
Answer: D
Explanation:
To analyze flows and identify which ones are causing the most errors, an Administrator should navigate to Automation Home in Setup. This section provides a centralized view of all automation tools, including Flows, and offers insights into the performance and errors associated with each flow, helping administrators to troubleshoot and optimize processes.Reference: Salesforce Help - Monitor and Troubleshoot Flows
NEW QUESTION # 80
Which three conditions need to be met in order for an Administrator to delete a flow version installed from a package without uninstalling the package?
- A. The flow version is deprecated in the org.
- B. The flow version is inactive.
- C. The flow version has no scheduled actions that are currently live or running.
- D. The flow version doesn't have any associated paused flow interviews.
- E. The flow version isn't the latest version of the flow installed in an org.
Answer: B,D,E
NEW QUESTION # 81
To run flows, a user must have which permission?
- A. Run Flows
- B. View Screen Flows
- C. Flow User
- D. Manage Flows
Answer: A
NEW QUESTION # 82
To override the context a flow typically runs in, set the flow to run in which context?
- A. Debug context
- B. User context
- C. RunAs context
- D. System context
Answer: D
NEW QUESTION # 83
Developers often say they are "looping over a list of records." Which Flow Element should the flow designer select to loop over a list of records in a Flow?
- A. Screen
- B. Logic
- C. Action
- D. Integration
Answer: B
NEW QUESTION # 84
A new VP of sales joined TrueGlobal Inc. TrueGlobal uses Salesforce for managing their global sales operations. The VP of sales wants to receive an email alert if a deal stage is changed to Closed Lost and the amount was greater than $1,000,000. What evaluation criteria should the administrator choose while creating this workflow rule?
- A. When a record is created
- B. When a record is created and any time it's edited to subsequently meet criteria
- C. When a record is created and every time it is edited
- D. When a record is edited, and any time it's edited to subsequently meet criteria
Answer: B
Explanation:
For the VP of Sales at TrueGlobal Inc. to receive an email alert when a deal stage changes to Closed Lost with an amount greater than $1,000,000, the workflow rule should be set to trigger "when a record is created, and any time it's edited to subsequently meet criteria." This ensures the workflow rule evaluates the record both upon creation and any time the record is edited in a way that it meets the specified criteria, catering to both new and existing opportunities.Reference: Salesforce Help - Workflow Rule Considerations
NEW QUESTION # 85
The Salesforce Admin needs to automate a process that sends an approval request to the VP of Sales for any account record that changes from Prospect to New Customer. What process automation capabilities would the Admin use to meet this requirement?
- A. Use a Flow to update the field and trigger on Approval Process to notify the VP of Sales.
- B. Use o Process to monitor t changed field value on the Account object from "prospect" to "customer" and an action to submit the record to an Approval Process
- C. Use an Apex Trigger to change the Account field value from "prospect" to "customer" and email the Account Owner as a reminder to get an approval from their Manager.
- D. Use a Record Trigger Flow to change the Account field value from "prospect" to "customer" and email the Account Owner.
Answer: A
Explanation:
To automate the process of sending an approval request when an Account record changes from Prospect to New Customer, the best approach would be to use Salesforce Flow to update the Account field value and then trigger an Approval Process to notify the VP of Sales. This approach allows for a more flexible and powerful automation compared to using Apex Triggers or Process Builder alone. Salesforce Flow can detect record changes and perform complex logic, including updating records and initiating approval processes. The Approval Process can then be configured to send an approval request to the VP of Sales. This solution aligns with Salesforce's best practices for leveraging declarative automation tools before resorting to code.Reference: Salesforce Help Documentation on Flow and Approval Processes.
NEW QUESTION # 86
Which two business processes can be automated using an approval process?
- A. Change the value in a date field to TODAY() when the Account Owner changes the 'Customer Type' field from "prospect" to "customer."
- B. Change the status of a timecard after a Manager has reviewed it.
- C. Change the address on all child Contact records when the address on the parent Account record is updated.
- D. Create an interview record when a candidate has been selected in a recruiting process.
Answer: B,D
NEW QUESTION # 87
Universal Containers wants to restrict the deletion of closed Opportunity records but allow deletion at other stages. Which option allows for this behavior?
- A. Validation rules
- B. Platform Events
- C. Profile level object permissions
- D. Record-Triggered Flow with invocable Apex
Answer: D
NEW QUESTION # 88
An Administrator must create a step-by-step guide to walk users through the product catalog.
Which automation tool should the Administrator use?
- A. Approvals
- B. Process Builder
- C. Apex Trigger
- D. Flow Builder
Answer: D
NEW QUESTION # 89
Northern Trail Outfitters (NTO) has a drop-down legacy UX. NTO is now looking to replace it with a personalized UX so that the right recommend .. available to the right people at the right time. Which automation feature can help NTO accomplish this goal?
- A. Einstein Next Best Action
- B. Experience Builder
- C. Personalization Workbench
- D. interaction Designer
Answer: A
Explanation:
To replace a drop-down legacy UX with a personalized UX that provides the right recommendations at the right time, Einstein Next Best Action (A) is a suitable feature. Einstein Next Best Action analyzes various factors to present users with contextually relevant actions or recommendations, enhancing decision-making and user experience.Reference: Salesforce Help Documentation on Einstein Next Best Action.
NEW QUESTION # 90
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