[2022] Free PEGAPCDC85V1 Exam Dumps to Pass Exam Easily
PEGAPCDC85V1 Exam Dumps, PEGAPCDC85V1 Practice Test Questions
Pegasystems PEGAPCDC85V1 Exam Syllabus Topics:
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NEW QUESTION 19
U+ Bank wants to use Pega Customer Decision Hubtm to show the Reward Card offer to the qualified customers on its website. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning consultant, you are now expected to make the remaining configurations in the Next-Best-Action Designer's Channel tab to enable the website to communicate with the Pega Customer Decision Hub.
To achieve this requirement, which two tasks do you perform in the Next-Best-Action Designer's Channel tab?
(Choose Two)
- A. Map the real-time container to a business structure level
- B. Add contact policy rules
- C. Enable web channel
- D. Define the starting population
Answer: C
NEW QUESTION 20
As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.
Which three business issues do you recommend? (Choose Three)
- A. Service
- B. Accounting
- C. Retention
- D. Resource Planning
- E. Collections
Answer: B,C,E
NEW QUESTION 21
You are a strategy designer on a next-best-action project and are responsible for designing and implementing decision strategies.
Select each component on the left and drag it to the correct requirement on the right.
Answer:
Explanation:
Explanation
Compute SUM of PROFIT = Group BY
Determine target budget to retain a customer = Set Property
Determine customer credit score = Scorecard
Divide customers into risk segment = Decision Table
NEW QUESTION 22
The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.
The details of the shoes are provided in the following table:
According to the decision strategy, what is the output of component in the blank space highlighted in red?
- A. Nike
- B. Nike, Adidas, Puma, Reebok
- C. Reebok, Puma, Adidas, Nike
- D. Reebok
Answer: D
NEW QUESTION 23
U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.
As a decisioning consultant, how do you implement the business requirement?
- A. Add a decision table to a decision strategy and pass the credit score as the parameter.
- B. Add three contact policies that correspond to the three risk segments.
- C. Add the risk segmentation rules in the Results tab of the scorecard rule.
- D. Add a decision table to a decision strategy and reference it in the scorecard component.
Answer: B
NEW QUESTION 24
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hubtm. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.
Answer:
Explanation:
NEW QUESTION 25
U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?
- A. Trigger an external ETL (Extract-Transform-Load) process
- B. Run the starting population segment daily
- C. Select different audience sample with similar profile
- D. Select Refresh the audience
Answer: B
NEW QUESTION 26
U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.
Which two valid actions do you create? (Choose Two)
- A. No annual fee credit card
- B. 1% cash back credit card
- C. Credit card status
- D. Credit card number
Answer: A,C
NEW QUESTION 27
MyCo, a telecom company, wants to send promotional emails to give away phone accessories. The accessories can only be given away in batches of 50. When the stock in a batch is completed, a new batch can be promoted again.
You have decided to use volume constraint to limit the number of actions in a batch. To meet the business requirement, what Reset Interval setting do you select?
- A. Daily
- B. Manual
- C. Reset Interval does not matter for this scenario
- D. When accessed
Answer: A
NEW QUESTION 28
U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
- A. Suppression rules
- B. Applicability
- C. Suitability
- D. Eligibility
Answer: C
NEW QUESTION 29
U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.
- A. Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
- B. Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days
- C. Suppress an action for 10 days if there are five impressions for web channel in the last 14 days
- D. Suppress an action for 10 days if there are five impressions for any channel in the last 14 days
Answer: C
NEW QUESTION 30
To calculate the total number of customer responses of four actions in a group, you must use________________.
- A. one Group By component
- B. four Group By components
- C. one Set Property component
- D. four Set Property components
Answer: C
NEW QUESTION 31
U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.
What must you do to ensure that this action is not selected for any customers?
- A. Set the action availability to Always
- B. Set the action availability to Template
- C. Set the action availability to Within a defined time period
- D. Set the action availability to Never
Answer: C
NEW QUESTION 32
U+ Bank has recently started using Pega Customer Decision Hubtm to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)
- A. Define customer contact policies
- B. Create the action and its web treatment
- C. Create and configure the real-time container
- D. Set up business structure to Sales/CreditCards
- E. Define customer engagement polices
Answer: B,C,D
NEW QUESTION 33
U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?
- A. Similar customers have purchased other offers.
- B. Similar customers have rejected the offer.
- C. Similar customers have ignored the offer.
- D. Similar customers have shown interest in the offer.
Answer: A
NEW QUESTION 34
U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.
In the Answer Area, select the correct artifact you use to implement each requirement.
Answer:
Explanation:
NEW QUESTION 35
In Pega Customer Decision Hubtm, the characteristics of an action are defined by using
- A. banners
- B. plain text
- C. logos
- D. properties
Answer: D
NEW QUESTION 36
Myco, a telecom company, has come up with a new data plan group to suit its customers' needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.
How do you configure the engagement policies to implement this requirement?
Answer:
Explanation:
NEW QUESTION 37
U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card.
As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?
- A. Increase the business weight of the Platinum Plus card.
- B. Increase the action value of the Platinum Plus card.
- C. Increase the starting propensity of the Platinum Plus card.
- D. Increase the context weight of the Platinum Plus card.
Answer: D
NEW QUESTION 38
Myco, a telecom company, has recently implemented Pega Customer Decision Hubtm. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.
What artifact do you configure to translate the traditional segments used to identify the target audience?
- A. Engagement policies and Arbitration
- B. Audience
- C. Segmentation
- D. Contact policies
Answer: A
NEW QUESTION 39
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