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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Lead Management | 12% | - Lead scoring and routing - Lead qualification and conversion |
| Account and Contact Management | 12% | - Contact management best practices - Account hierarchy and relationships |
| Opportunity Management | 17% | - Forecasting and quota management - Opportunity stages and pipeline management |
| Practical Application of Sales Cloud Expertise | 33% | - Sales Cloud implementation strategies - Scalability and maintainability - Customer success and solution delivery |
| Sales Cloud Configuration | 16% | - Sales Cloud features and customization - Sales processes and workflows |
| Sales Cloud Analytics | 10% | - Sales metrics and KPIs - Reports and dashboards for sales |
Salesforce Certified Sales Cloud Consultant Sample Questions:
During the Discovery phase of a Sales Cloud implementation, which step should a consultant complete to prepare for a successful engagement?
- A. Define sales processes
- B. Create the implementation plan
- C. Set project milestones.
Correct Answer: C 🗳️
The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks. The sales team needs to create and edit leads, contacts, and opportunities with ease. Which feature should the consultant recommend the sales team use?
- A. Smart Actions
- B. Lightning Mobile Component
- C. Einstein Activity Capture
Correct Answer: A 🗳️
Cloud Kicks wants to help its sales reps identify stalled opportunities in a single view. Which solution should the consultant recommend to meet the requirement?
- A. Create a Lightning Web Component.
- B. Create a screen flow.
- C. Use Deal Insights In Pipeline Inspection
Correct Answer: C 🗳️
After creating a brand new sneaker Product object record for Cloud Kicks, the admin is unable to add this product to Price Books. How should the consultant resolve the issue?
- A. Add the product to a price schedule.
- B. Set a standard active price.
- C. Edit the sharing settings of the Product object.
Correct Answer: B 🗳️
Management at Universal Containers wants to identify duplicate Leads in its org so marketing reps can clean them up later. What should a consultant do to ensure clean leads for the marketing reps?
- A. Create a Validation Rule to find duplicates.
- B. Run a duplicate job with a Matching Rule.
- C. Create a formula field on Lead for duplicates.
Correct Answer: B 🗳️
Werner -
I guess I can get full marks if not intentionally wrong a few questions, I still can't cool down.