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IBM C2070-580 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Case Management Fundamentals | - Case management concepts and architecture - IBM Case Manager components overview |
| Solution Development | - Integration with IBM FileNet and related services - Solution templates and solution deployment |
| Administration and Deployment | - Security and access control - Environment configuration and management |
| Solution Design | - Business rules and roles design - Case design and lifecycle modeling |
IBM Case Manager V5.0 Sample Questions:
How does a deployed case management solution map to Process Engine queues and rosters?
- A. One queue per case type, one roster per solution
- B. One queue per solution, one roster per case type
- C. One queue per role in a solution, one roster per case type
- D. One queue per role in a solution, one roster per solution
Correct Answer: D 🗳️
With the integration of IBM Case Monitor and IBM Cognos Real-time Monitoring, what are two of the events you can monitor? (Choose two)
- A. The number of incoming cases for a time period
- B. The number of completed workflows on Process Engine
- C. The average age of active cases and tasks
- D. The average time that tasks spend in each state
- E. The average number of closed cases
Correct Answer: C,D 🗳️
Your contract validation case type requires a purchasing cost justification, a legal review, and a final approval signature before the case is completed. You can group these steps into which set?
- A. Mutually exclusive set
- B. No set
- C. All inclusive set
- D. Alternate set
Correct Answer: C 🗳️
A case is an instance of a case type. Users can create cases by performing which two of the following? (Choose two.)
- A. By setting a pre-condition
- B. Creating a folder of subclass CmAcmDeployedCaseType.
- C. Creating a document of the initiating document type for a case
- D. Manually creating a folder anywhere in the Content Engine target object store
- E. Creating a task defined for a case type
Correct Answer: B,C 🗳️
IBM Case Manager is best suited for what type of process?
- A. An informal process which is modeled and partially tracked by the system
- B. A combination of formal and informal processes where a balance of control and flexibility is achieved
- C. A formal process where each step and business goal is fully controlled by the system
Correct Answer: B 🗳️
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