Microsoft 77-731 : Outlook 2016: Core Communication, Collaboration and Email Skills

Exam Code: 77-731

Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills

Updated: Oct 08, 2026

Q & A: 35 Questions and Answers

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Skills measured

  • Manage contacts and groups (10-15%)
  • Manage schedules (35-40%)
  • Manage messages (35-40%)
  • Manage the Outlook environment for productivity (20-25%)

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Microsoft 77-731 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Create a message; add or remove message attachments
  • add tracking and voting options
Topic 2
  • configure Junk Email and Clutter settings
  • flag outgoing messages for follow up
Topic 3
  • adjust viewing details for calendars, modify calendar time zones
  • set free or busy status for calendar items
Topic 4
  • sort messages by conversation, delete messages, automate repetitive tasks by using Quick Steps
Topic 5
  • export messages to a data file
  • Format text, insert hyperlinks
  • apply themes and styles
Topic 6
  • create calendar items from messages, set calendar item times, set up meetings by using the scheduling assistant
Topic 7
  • manage multiple accounts, add an account Print and save information
  • Navigation Pane, configure reviews
Topic 8
  • Manage the Outlook environment for productivity
  • Print message, calendar, contact, or task information
Topic 9
  • Sort messages, move messages between folders
  • add new local folders, apply categories
Topic 10
  • Customize reply messages, change text formats for all outgoing messages

Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

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