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Certification Path
The Avaya IP Office Platform Configuration and Maintenance certification path includes only one 3002 certification exam.
Practice Exam Mode to Build Up Your Confidence
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Avaya IP Office Platform Configuration and Maintenance 3002 Exam
Avaya IP Office Platform Configuration and Maintenance 3002 Exam related to IP Office Platform Configuration and Maintenance Certification. This exam validates the Candidate knowledge and skills to successfully sell, design, implement and maintain Avaya products and solutions that exceed customer expectations. It also deals with the ability to demonstrate knowledge of the preparation required for the implementation and explain knowledge of the preparation required for the implementation. Avaya Professionals, Support Specialists and Maintenance Personnel usually hold or pursue this certification and you can expect the same job role after completion of this certification.
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How much 3002 Exam Cost
The price of the 3002 exam is $125 USD.
Avaya 3002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| User and Endpoint Management | 20% | - Extension assignment and licensing - User creation and permissions - IP phone and endpoint configuration |
| Call Routing and Trunk Configuration | 15% | - Time profiles and hunt groups - SIP and H.323 trunk setup - Incoming/outgoing call routing |
| System Configuration | 20% | - Security administration and access control - Initial setup using IP Office Manager - System parameters and network settings |
| Voicemail and Unified Messaging | 10% | - Unified messaging integration - Voicemail Pro configuration - Message management features |
| IP Office Platform Architecture | 15% | - Hardware and software components - Licensing and activation - Server Edition and Select platforms |
| Monitoring, Maintenance and Troubleshooting | 20% | - Backup, restore and upgrades - Common fault resolution - Alarms, logs and reporting - System Status and Monitor tools |

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