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Avaya 3000.2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Applications and Services | - Communication Services
|
| Topic 2: Installation and Configuration | - System Deployment
|
| Topic 3: SME Communications Solution Architecture | - Platform Overview
|
| Topic 4: Maintenance and Troubleshooting | - System Support
|
| Topic 5: Security and Administration | - Administrative Management
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. A customer is running SIP phones that are locked down to G.729a. What is the bandwidth used for the speech of ten simultaneous calls?
A) 640 Kbps
B) 80 Kbps
C) 63 Kbps
D) 560 Kbps
2. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?
A) Dependencies
B) Advanced
C) Log On
D) User
E) General
3. An error appears while testing the IP Office VoiceMail database integration.
What are two Avaya resources you can access before escalating the problem to Avaya? (Choose two.)
A) IP Office Knowledge Base Web Site
B) System Status Support tool
C) Log into support.avaya.com web site and check on the "InSite" field
D) Ethereal data traces
E) Help button on Monitor
4. Which two IP Office applications can be installed on the same server? (Choose two.)
A) IP Office Voicemail Pro up to 20 voicemail ports
B) one-X Portal
C) IP Office Voicemail Pro up to 16 voicemail ports
D) CCR
5. The system has had voice quality issues on T1/E1 calls the last few days. Which application can you use to see the history of errors on that line?
A) System Status Application
B) Customer Call Reporter
C) Wireshark
D) System Monitor
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B,C | Question # 4 Answer: C,D | Question # 5 Answer: A |

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