Oracle 1Z0-1037-20 : Oracle Knowledge Management 2020 Implementation Essentials

Exam Code: 1Z0-1037-20

Exam Name: Oracle Knowledge Management 2020 Implementation Essentials

Updated: Nov 05, 2026

Q & A: 72 Questions and Answers

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About Oracle 1Z0-1037-20 Exam

Oracle 1Z0-1037-20 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describe answers relationships
  • Classify reports
Topic 2
  • Explain response requirements
  • Explain the dashboard feature
Topic 3
  • B2C Service Products and Services - Common Features
  • B2C Service Knowledge Foundation
Topic 4
  • Explain Service Level Agreements (SLA)
  • Use Knowledge Advanced features
Topic 5
  • Describe products and categories
  • Use reports features
Topic 6
  • Use Knowledge Advanced Search Capabilities
  • Manage Knowledge Advanced Content

Reference: https://education.oracle.com/oracle-knowledge-management-2020-implementation-essentials/pexam_1Z0-1037-20

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