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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: OmniStudio Fundamentals | - Use cases for OmniStudio in Salesforce Industries - OmniStudio architecture and components |
| Topic 2: OmniScripts | - Building guided user interactions with OmniScripts - Conditional logic and dynamic user flows |
| Topic 3: Industry Use Cases and Deployment | - OmniStudio deployment and performance considerations - Best practices for Salesforce Industries solutions |
| Topic 4: FlexCards | - Designing and configuring FlexCards - Data sources and contextual display strategies |
| Topic 5: Data Tools and Integration | - DataRaptor extraction, transformation, and load patterns - Integration Procedures and external system interaction |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. A company has deployed an OmniScript that is working as designed. During the process, the OmniScript has multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an account. Each step uses DataRaptor Extract Actions to retrieve Salesforce data. However, the OmniScript is reaching performance limitations, and the development team warns that they may begin hitting Governor limits. Which two suggestions should the consultant propose to address this concern? Choose 2 answers
A) Replace the DataRaptor Extracts with DataRaptor Turbo Extracts
B) Add Order By filter in DataRaptor Extract
C) Add Limit filter in DataRaptor Extract
D) Combine the DataRaptors into an Integration Procedure
2. A consultant needs to ensure an OmniScript does not allow users to proceed to the next step until all required fields are completed and valid. Which built-in OmniScript capability supports this?
A) This is not supported natively and requires Flow
B) Manual JavaScript validation is always required
C) Field-level "Required" property combined with OmniScript's native validation on Next/Submit actions
D) Custom Apex validation only
3. A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It. Which three OmniScript elements should be used to meet these requirements? Choose 3 answers
A) DataRaptor Transform Action
B) Select
C) Radio
D) DataRaptor Extract Action
E) DataRaptor Post Action
4. A consultant needs to expose an OmniScript to external, unauthenticated users on a public website. What should be configured?
A) Use a DataRaptor Load with guest permissions
B) Deploy the OmniScript only within Salesforce Classic
C) Convert the OmniScript to a Calculation Procedure
D) Enable "Guest User" access and expose the OmniScript via a public Experience Cloud site or embed
5. Which OmniStudio tool would a consultant use to perform multi-step numeric calculations, such as computing an insurance premium based on several weighted factors and lookup values?
A) Calculation Procedure
B) FlexCard
C) Type Ahead Block
D) DataRaptor Extract
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: C | Question # 3 Answer: B,C,E | Question # 4 Answer: D | Question # 5 Answer: A |

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