Pegasystems PEGACPCSD25V1 : Certified Pega Customer Service Developer 25

PEGACPCSD25V1 testking pdf

Exam Code: PEGACPCSD25V1

Exam Name: Certified Pega Customer Service Developer 25

Updated: Aug 13, 2026

Q & A: 0 Questions and Answers

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PEGACPCSD25V1 exam dumps

Pegasystems PEGACPCSD25V1 Exam Syllabus Topics:

SectionWeightObjectives
User Experience20%- Composite tabs and agent interface configuration
- Constellation UX best practices
- Composite best practices
Application Development15%- Customer Service Constellation transition
- Modular Enterprise Reuse
- Pega Blueprint and application design
- Coexistence strategies
- Center-out architecture
Interaction Management20%- Customer Verification
- Business Conditions
- Agent suggestions and guidance
- Pega Knowledge Buddy and content management
- Dialogs configuration
Core Business Outcomes5%- Contact center value drivers
- Contact center foundations
Channels20%- Pega Voice AI
- Pega Call configuration
- Pega Digital Messaging
- Email bots and agentic channels
Reporting and Insights5%- Operational dashboards
- Insights creation
Data Integration15%- Common Data Model
- External data integration and storage options
- Entity relationships and configuration

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