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Who should take the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam

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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:

1. Salesforce Security and Custom Objects

• Data Relationships
• Determining Appropriate Sharing Solutions
• Restricting and Extending Object, Record, and Field Access
• Territory Management

2. Automation, Change Management, and Auditing

• Deployment Tools
• Sandboxes
• Auditing and Monitoring
• Change Management Options

3. Analytics and Data Management

• Data Quality Features and Policies
• Dashboards
• Creating Reports
• Report Types

4. Sales, Service, and Content Applications

• Products, Price Books, Schedules, and Quotes
• Entitlements
• Service Cloud Console Toolkit
• Salesforce Knowledge
• Content Management
• Forecasting

5. Customization: Fields

• Create selection fields: picklists and lookups
• Work with page layouts
• Create new custom fields
• Work with record types and business processes
• Administer standard fields
• Maintain data quality
• Create formula fields

6. Managing Data

• Mass delete records
• Mass transfer records between users
• Back up data with a weekly export
• Update existing records with the data loader
• Keep records up to date with Data.com and social accounts and contacts
• Import new records using import wizards

7. Reports and Dashboards

• Create new reports with the report builder
• Summarize report data with formulas and visual summaries
• Run and modify reports
• Filter reports
• Print, export, and email reports
• Build dashboards

8.Automation

• Manage email administration
• Set up workflow rules and Process Builder
• Automate leads and cases

9. Managing the Support Process

• Automate the support process
• Analyze support data with reports and dashboards
• Understand the Salesforce Console
• Enable collaboration in the Service Cloud

Prerequisites for CRT 211 Exam

There are no Prerequisites for Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam.

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