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Oracle Utilities Customer Care and Billing 2 Essentials
Preparation Guide for Oracle 1z0-562 Certification Exam
Introduction
The Oracle Utilities Customer Care and Billing 2 Essentials Certification Exam certifies the candidate has an understanding of Oracle customer care and billing technology. This certificate is also known as Oracle 1z0-562 Exam which is a benchmark for experience and expertise recognized by employers across the globe.
Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html
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Scope
This certificate verifies the fundamental knowledge to become an Oracle Utilities Customer Care and Billing 2 Certified Implementation Specialist ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
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Oracle 1z0-562 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Collections and Credit Management | - Collections
|
| Topic 2: Metering and Usage Management | - Meter Configuration
|
| Topic 3: Use the Oracle Utilities Application Framework | - Scripts and Service Scripts
|
| Topic 4: Payments and Financial Processing | - Payment Processing
|
| Topic 5: Customer Information and Account Management | - Service Agreements
|
| Topic 6: Billing and Rate Processing | - Rate Structures
|
| Topic 7: Navigate the Oracle Utilities Customer Care and Billing User Interface | - Control Central
|





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