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IBM 000-580 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Case Manager Architecture & Components | - Overview of IBM Case Manager architecture - FileNet P8 and Case Manager integration |
| Topic 2: Deployment & Production Environments | - Validating production deployments - Design vs production environment differences |
| Topic 3: Case Modeling and Solution Design | - Creating and configuring case types - Solution templates and components |
| Topic 4: APIs and Customization | - Case Manager REST APIs - Interaction with Content Engine REST and Process Engine APIs |
IBM Case Manager V5.0 Sample Questions:
How many object stores are supported for a case management production environment?
- A. One case management design object store and one or more case management target object stores
- B. One case management design object store and only one case management target object store
- C. No case management design object store and only one case management target object store
- D. No case management design object store and one or more case management target object stores
Correct Answer: A 🗳️
How are ILOG rules incorporated into a Case Manager Task Workflow?
- A. Importing the WSDL into Process Designer then configuring Web Service call
- B. Using the ILOG Rules Studio Case Manager connector
- C. Using the ILOG custom component through component integrator
- D. Selecting and configuring the Case Builder Step Editor ILOG Rules step
Correct Answer: A 🗳️
What can IBM Content Analytics be used for? (Choose two)
- A. Discover unexpected correlations between words and phrases
- B. Reporting on cases and tasks that are currently active
- C. Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively
- D. Get data on the average time to complete business tasks during a specific time interval
- E. See which words and phrases occur frequently in many cases
Correct Answer: A,E 🗳️
Which statement is correct in regards to the use of Cognos Business Intelligence (BI) under the IBM Case Manager license?
- A. Unrestricted use of Cognos BI is allowed
- B. Cognos BI is not covered under the Case Manager license and must be purchased separately
- C. Cognos BI can only be used to deliver Case Analyzer reports
- D. Cognos BI can be used to deliver reports from any Case Manager data source
Correct Answer: B 🗳️
Which of the following is NOT a description of IBM Case Manager Builder?
- A. It is based on Dojo technology
- B. Allows business analysts to design and deploy case management solutions
- C. Allows business analysts to build case management solutions
- D. Allows business analysts to transfer a solution from the development domain to a second development or production domain
Correct Answer: D 🗳️





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